4 Comments
Feb 10, 2023Liked by Ross Haleliuk

Great article Ross!. Lots of insights to take-away for a security product founder like me.

Expand full comment
author

Thank you, I am glad you found it useful!

Expand full comment
Mar 9, 2023Liked by Ross Haleliuk

So you know, this article is hitting a lot of senior level executives who manage these types of firms. Well written and in my humble opinion, right on target. Cyber service are currently too fragmented and delivery models of staff augmentation, resident engineers and ticket-based tiered centers are just outdated.

Expand full comment
author

Thanks a lot, Rob, I am glad you found it useful! Some changes are inevitable. Dr. Deming said - “It is not necessary to change. Survival is not mandatory.” Some people in the industry assume that the model as it exists today is going to be there tomorrow, but I am confident the future will look different from what we see now.

Expand full comment