So you know, this article is hitting a lot of senior level executives who manage these types of firms. Well written and in my humble opinion, right on target. Cyber service are currently too fragmented and delivery models of staff augmentation, resident engineers and ticket-based tiered centers are just outdated.
Thanks a lot, Rob, I am glad you found it useful! Some changes are inevitable. Dr. Deming said - “It is not necessary to change. Survival is not mandatory.” Some people in the industry assume that the model as it exists today is going to be there tomorrow, but I am confident the future will look different from what we see now.
Great article Ross!. Lots of insights to take-away for a security product founder like me.
Thank you, I am glad you found it useful!
So you know, this article is hitting a lot of senior level executives who manage these types of firms. Well written and in my humble opinion, right on target. Cyber service are currently too fragmented and delivery models of staff augmentation, resident engineers and ticket-based tiered centers are just outdated.
Thanks a lot, Rob, I am glad you found it useful! Some changes are inevitable. Dr. Deming said - “It is not necessary to change. Survival is not mandatory.” Some people in the industry assume that the model as it exists today is going to be there tomorrow, but I am confident the future will look different from what we see now.